Legal information

Who operates this shop

Passinho is a brand operated by the company below. Orders placed on poderinfantilshoes.homes form a contract with that company.

Registry and identification

Matriculada no Registo Comercial sob o número único de matrícula e de pessoa coletiva 507993373.

Since the single commercial registry reform, a Portuguese company’s número único de matrícula e de pessoa coletiva is the same number as its NIPC, and registration is national rather than tied to one conservatória. That is why you will find one number here rather than two.

Capital social: available on request from support@poderinfantilshoes.homes while we obtain an updated permanent certificate. We would rather leave this line honest than publish a figure we have not verified.

VAT

The company is registered for VAT in Portugal under the NIPC shown above. The standard Portuguese IVA rate is 23 %. Where Portuguese IVA applies to an order, it is included in the price shown; where a sale is outside its scope, the invoice says so.

Prices on this site are displayed in US Dollars (USD) and that is the only currency we charge in. Orders shipped outside the European Union may attract import duties and local taxes on arrival, which are payable by the recipient and are not collected by us.

What we sell, and what we do not

We sell everyday children’s footwear for ages one to twelve, together with insoles, measuring aids, replacement straps and cleaning products.

We do not sell, and do not hold ourselves out as selling:

• orthopaedic, corrective or therapeutic footwear of any kind;
• medical devices, or anything requiring a prescription;
• pre-walking soft booties for children under twelve months;
• adult footwear.

We describe how our shoes are made. We do not give advice about a child’s feet, and nothing on this site should be read as a health claim. If you have a concern about a child’s feet, ask a healthcare professional.

Dispute resolution

In a consumer dispute you may use the Portuguese electronic complaints book, and you may refer the matter to the alternative dispute resolution entity named below.

Supervisory and enforcement authorities:

• DGC — Direção-Geral do Consumidor — www.consumidor.gov.pt
• ASAE — Autoridade de Segurança Alimentar e Económica — www.asae.gov.pt
• CNPD — Comissão Nacional de Proteção de Dados — www.cnpd.pt

Hosting and this website

This site is served over HTTPS from a commercial cloud hosting platform with servers in the European Union. Details of the hosting provider are available on request at support@poderinfantilshoes.homes.

We do not operate customer accounts on this site. Orders are placed as a guest, and nothing about your visit is stored beyond what the privacy policy and the cookie notice describe.

Content and images

The text, product photography, diagrams and code on this site belong to the company named above and may not be reproduced without permission.

No product in this catalogue carries a cartoon character, a film or television tie-in, or any third-party trademark, design or copyright work. Children’s footwear is a category where that happens often; we simply do not do it.

Contactos: support@poderinfantilshoes.homes · +351 256 871 538

Livro de Reclamações Eletrónico: livroreclamacoes.pt